Team Spotlight: Meet Tom Hartman
We’re big believers in the power of building relationships and strong connections with real humans. To help you get to know us better, we’re putting the spotlight on each of our team members. Our Meet the Team series continues this week with Tom Hartman.
What is your role at CourseKey?
My formal title is EVP, Career Schools. I also do the part time CFO gig, shared with Luke.
What does your day to day look like?
Most of my productive work is done by one o’clock. I spend the first hour to hour and a half catching up on emails, industry news, and technology news. From there, I have a scheduled plan of customer outreach to get to next, as long as I’m not interrupted by meetings. If I get interrupted by a meeting, the plan goes out the window. I try to make sure the customer outreach is very personal.
Describe your job in 5 words or fewer.
Building transparency, relationships, and trust.
What is your favorite challenge of your role?
I love building a compelling story for customers around long term visions and potential, as opposed to short term solutions. That’s part of developing and always pushing around strategic options for the company to consider eventually. I’ve always been more interested in strategy. I played chess when I was young and love thinking ahead.
What do you love most about CourseKey?
Wow. There is no simple answer. I love being the old guy amongst the young folks and learning from them, because I learn from them every day. And I get to share bits of wisdom I’ve gained over the years without being a parent. I love the creativity. I love building things, and CourseKey is a great opportunity to build something from scratch and make a difference. I love that we can change students’ lives and build good experiences. And I love that I can draw from a lot of past experiences. But ultimately, it’s the people. And I love that everyone is coachable and everyone is willing to accept feedback that makes us all better.
What is your favorite memory from when you were a student?
From an overall experience, college through graduate school, education gave me reasons to believe in my capabilities and what I could do. Not just by solving and doing the tasks in front of me, but some of the recognition that came from other people as I learned.
If you could get on a plane to anywhere right now, where would you go?
New Zealand. There are only two continents I’ve never been on. One is the Australia/New Zealand continent, and the other is Antarctica. New Zealand’s got really fantastic geography, what seems to be a really laid back culture, and some of the best fly-fishing in the world. You can get outside, hike up stream, and catch stock fish in places people probably seldom go. It would be an adventure.